Privacy Policy
Echelon Edge Pty Ltd is committed to protecting your privacy. This Privacy Policy refers to how Echelon Edge collects and handles personal information and data.
Echelon Edge and its employees understand and abide by the Australian Privacy Principles contained in the Privacy Act (Cth).
Echelon Edge will review and update this Privacy Policy on a regular basis. This Privacy Policy supplements the Consent Form which is required to be completed prior to any assessment.
What personal information is collected and how?
Echelon Edge collects personal information through a variety of methods including electronic or face to face communications, interaction with our website, and the provision of services. We may collect personal information directly from individuals or their authorised representatives, or through referrals from law firms, insurance companies, government agencies or other third parties.
This personal information may include sensitive information, such as medical and disability information, professional opinions, and photographs.
Use of your personal information
Echelon Edge collects and uses your personal information for the primary purpose of delivering the services which you or the referrer have requested. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure, or for any other purpose for which your consent is provided or as required or authorised by law.
Echelon Edge has implemented reasonable measures to secure your personal information from unauthorised access, use or disclosure.
Privacy related complaints
We take complaints and concerns regarding privacy seriously. You should express any privacy concerns you may have in writing. We will then attempt to resolve it in accordance with our resolution procedure. Please put your complaint in writing and email it to us at [email protected] or post it to PO Box 458, West Ashgrove Post Office, QLD 4060 and we will respond within 30 days.
You may also contact the Office of the Australian Information Commissioner (OAIC). For further information visit www.oaic.gov.au or call the OAIC on 1300 336 002.
